Your Privacy Is Our Responsibility

1. Introduction and Scope of Policy

zs777 is committed to building a safe and reliable online gaming environment for players in Bangladesh. This privacy policy ("Policy") applies to our website zs777.mom and all related services.

The purpose of this policy is to clearly inform you about what information we collect, why we collect it, how we use it, and what steps we take to protect it. Our goal is to ensure you have full control over your personal information.

This policy applies only to those aged 21 and above. We do not knowingly collect information from minors. If we are informed that information from a minor has been collected, it will be deleted immediately.

2. Information We Collect

zs777 may collect the following types of information to operate its services smoothly and provide you with the best experience:

2.1 Information You Provide Directly

When you create an account or contact us on our platform, you voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Valid email address and mobile number
• Username and password (stored in encrypted form)
• Financial transaction details (via bKash, Nagad, Rocket, Upay, or bank transfer)
• Government document details for identity verification (where applicable)

2.2 Automatically Collected Information

When you use our website, certain information is collected automatically:

• IP address and device type
• Browser type and version
• List of pages visited and session duration
• Login times, gaming activity, and betting history
• Information from cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases we may receive information from legitimate third parties, such as payment processors (bKash, Nagad, Rocket, etc.) or identity verification agencies. This information is used only for the relevant purposes.

3. Purpose of Using Information

We use the information we collect for the purposes described in the table below. Your information is not used for any purpose beyond those listed.

4. Data Retention and Duration

zs777 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. General guidelines are provided below:

• Active account data: for as long as the account remains active
• Financial transaction records: minimum five years from the date of the transaction
• Closed account data: for the applicable period from the date of closure
• Customer service communication records: two years from the date of resolution

Once the specified retention period has ended, your information is securely deleted or anonymised so that you can no longer be identified.

5. Data Sharing and Disclosure

zs777 never sells your personal information to third parties. However, information may be shared in limited circumstances as described below:

5.1 Service Partners

We share only the minimum information necessary with trusted service providers (such as payment gateways and technology partners) to deliver our services. All such partners are contractually bound to maintain privacy standards equivalent to ours.

5.2 Legal Obligations

If we are required to provide information by a valid court order, a request from an investigative authority, or applicable law, we may supply the necessary information within the legal framework.

5.3 Business Restructuring

In the event of a merger, acquisition, or business transfer, your information may be transferred to the relevant party. You will be notified in a timely manner in such circumstances, and assurance will be given that the standards of this policy will be maintained.

6. Cookie Policy

Cookies are small text files that our website stores on your device. zs777 uses the following types of cookies:

6.1 Essential Cookies

These cookies are necessary for the core functions of the website (such as maintaining login sessions and storing security tokens). Disabling them will prevent the website from working properly.

6.2 Functionality Cookies

These cookies remember your preferences (such as language and layout) and help personalise your experience.

6.3 Analytics Cookies

These cookies help us understand how users are using our site. This information is collected anonymously and is used solely to improve service quality.

You can disable non-essential cookies at any time by changing your browser settings. Please note that disabling cookies may limit some features.

7. Data Security Measures

zs777 has put in place industry-standard technical and organisational measures to protect your information:

• SSL/TLS Encryption: All data transmissions are protected by 256-bit SSL encryption, which prevents interception by third parties.
• Firewall Protection: Our servers are surrounded by advanced firewalls and intrusion detection systems.
• Access Controls: Only authorised personnel are granted access to personal information on a need-to-know basis.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Regular Security Reviews: Our systems undergo regular security audits.
• Data Backups: Multiple secure backups of data are maintained to prevent loss in the event of a technical issue.

However, no method of data transmission over the internet is 100% secure. We make every effort, but we cannot guarantee the complete security of any method. It is your responsibility to keep your account password confidential and to log out on unfamiliar devices.

8. Your Rights

As a user of zs777, you have the following rights over your own personal information:

8.1 Right to Access

You may request to know what information we have collected about you. Upon receiving your request, we will provide that information within a reasonable time.

8.2 Right to Rectification

If there is any inaccuracy in your stored information, you may request a correction. We will make the necessary corrections as quickly as possible.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may be required to be retained for a specified period for financial, legal, or security reasons.

8.4 Right to Object to Processing

If your information is processed on the basis of legitimate interest, you may object in specific cases. We will evaluate your objection and take appropriate action.

8.5 Right to Withdraw Consent

Where processing of your information depends on your consent, you may withdraw that consent at any time. This will not affect the validity of any processing that was lawfully carried out before the withdrawal.

To exercise any of the above rights, contact us at [email protected].

9. International Data Transfers

zs777's servers and infrastructure may be operated internationally. This means your information may be stored or processed outside Bangladesh. In such cases we ensure that:

• Transferred data will receive protection equivalent to that described in this policy
• Third-party service providers operate under appropriate contractual arrangements
• Technical security measures apply uniformly everywhere

10. Protection of Children and Minors

zs777 is intended only for those aged 21 and above. We do not knowingly collect any personal information from anyone under the age of 21. An age verification process is followed at the time of account creation.

If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed. If you have any information about this, please notify us at [email protected].

11. Changes to This Policy

zs777 reserves the right to review and update this privacy policy at any time. The updated policy will be published on this page. For significant changes, you will be notified by email or through a notice on the platform.

If you continue to use our services after a policy change, you will be considered to have accepted the new policy. We therefore recommend visiting this page periodically.

12. Responsible Gaming and Data Connection

Gaming and financial data collected at zs777 is also used for responsible gaming monitoring. Based on this data, we can offer support to users whose gaming habits appear to be of concern.

Information used for this purpose is never shared with third parties and is analysed internally solely for the protection of the user. To learn more about responsible gaming, visit our Responsible Gaming page.

13. Contact and Complaints

For any questions, concerns, or complaints regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 through our website
• Language: Support is available in Bengali and English

We take all complaints seriously and aim to resolve them as quickly as possible.